E-newsletter
Staying in touch with your customers is vital, and with the Internet it couldn't be easier or more effective.
If you are an e-tailer or B2B operator you should be checking on the customer satisfaction levels with the services or products you have supplied them. You should also provide them with regular updates on the products and services you have on offer
Providing them with useful information is a sure way to ensure that they will look forward to receiving your meaningful monthly newsletter.
Not communicating with your clients will NOT in maximising the cost of obtaining the customer in the first place. People need nudging and reminding that you are there waiting to serve them again, and done correctly can be benificail to you and your customer. If you have profiled your customer then you can offer them several different variations of a Newsletter (similar to the way Tesco use their loyalty card with a personalised mail out).
I can hear you saying – but I never have time – or I don't have the skills in house! Well you could add possibly another 10-15% to your turnover by applying these strategies.
Flobb can work with you using simple communication techniques to create a relevant newsletter / promotional e mail - either weekly, monthly or a period of your choosing.
We are happy to manage your mailing list, deal with spam issues and opt-ins and report on click-throughs from the newsletters. Please contact us with your requirements and we can provide a customised quotation.
